We understand that plans change, and sometimes you may need to cancel an order. Here’s
how our cancellation process works:

When can I cancel an order?

•  Orders are eligible for cancellation before the shipment process commences.
• Custom orders become non-cancellable once production has initiated.
• Sale items cannot be cancelled once the sale period concludes.

How do I cancel an order?
To initiate an order cancellation, kindly contact our dedicated customer service team at
[[email protected]] or via phone at [+8809697344628] at your earliest convenience.
Please furnish your order number along with the reason for cancellation.
Fees and Refunds:
– No fees if you cancel before the order is shipped.
– If you cancel after shipping, you may be responsible for:
– Shipping and handling fees
– Return shipping fees

Refund Process:
– Full refund (including taxes and shipping fees) if canceled before shipping.
– If canceled after shipping, refund will be the purchase price minus applicable fees.
– Refunds processed within 5-7 business days of receiving returned products.

Exceptions:
We reserve the right to cancel any order at any time. Orders suspected of fraud or using
invalid payment information will be cancelled.

Questions?
If you have any questions, please email us at [[email protected]].